What is Direct Shipping Offer?

• The items will be shipped directly from Overseas Supplier by Air Parcel. It take 1-4 weeks (plus Handling Time) to arrive Other areas in Australia.

How is the Warranty Work?

• ShoppingSquare.com.au Australia provide Australian local Warranty Service for all the Direct Ship Offer items

is the Tax invoice provided?

• Yes, Tax invoice is provide for warranty purpose

How about GST and Custom Duty?

• Following the new taxation laws, starting 1 July 2018, - all imports with an order value less than AU$1,000 has to be charged with Goods and Services Tax (GST) from buyers. Please check Australia Custom web site https://www.ato.gov.au/Business/International-tax-for-business/GST-on-low-value-imported-goods/ 
• For an order value over AU$,1000 - Australian Custom Clearance Service is provided by Fedex or DHL, we will provide all necessary documents bundle with the parcels. Customer may need to pay GST, Duty and Custom Clearance fee for Custom Clearance.

What happen if my order get lost in transit?

• For your peace of mind, all the item are shipped with Insurance covered, replacement will be sent to you once the parcel is confirmed missing in transit.

• Direct Shipping Offer - ShoppingSquare.com.au is providing a platform for Australian buyers to purchase oversea item directly from oversea suppliers. ShoppingSquare.com.au will provide Australian base warranty for the item sold via direct shipping offer. Buyer remain as an importer for the items purchased from Direct Shipping Offers.